VA rolls out CLEAR login option and in-person identity verification pilot – GovExec.com

VA rolls out CLEAR login option and in-person identity verification pilot  GovExec.com

The new offering will allow participating veterans to use facial recognition to access their VA.gov accounts. The Department of Veterans Affairs announced on Wednesday that it has rolled out a new identity verification login option from CLEAR and established a pilot program at six medical facilities to help veterans create online VA accounts in person. The new services are billed as part of a broader digital modernization effort being spearheaded by GovCIO to enhance VA’s online services and integrate the CLEAR1 security identity platform onto the VA.gov website. Veterans now have the opportunity to voluntarily create CLEAR accounts to access their VA services using facial recognition. The agency’s platform also offers other log-in services that use biometrics for identity verification, like Login.gov — the government’s single sign-on service for federal and state platforms — and ID.me — another private sector offering that can be used to verify users of federal platforms.

Veterans who create CLEAR accounts can also use the service to sign into Medicare.gov through a similar partnership announced by the Centers for Medicare and Medicaid Services earlier this year. The CLEAR accounts used to access VA.gov are different from those operated by the company that allow users to access CLEAR-verified airport security lines. “Veterans want better customer service and convenience, and under President [Donald] Trump, VA is delivering,”