We can’t help treating AI like it’s human. But should we?

"When we are drawn into even the most primitive exchanges with a relational artifact, we believe it cares for us," Dr. Sherry Turkle writes. "And we are wired to care for it in return." In a tan polo shirt, brown leather belt, and round bolo tie, MIT PhD student Wil Norton kind of looks like a park ranger, leading our tour group through a tropical jungle. We’re not actually on safari, though — we’re at MIT’s Computer Science & Artificial Intelligence Lab (CSAIL). But what we’re about to see is even more exotic than a cheetah or a jaguar: a pair of humanoid Unitree robots, each costing about $50,000. (“They’ll tell you they cost $16,000,” Norton says.

“That’s a lie.”) We usually only see these robots on YouTube when they’re performing a synchronized martial arts routine, or dancing on “America’s Got Talent.” Here, they’re approachable. Even though I know it isn’t sentient, I want to be its friend. With Norton’s permission, I approach the robot, whose nickname is Gabe. For a moment, I’m not sure how to interact with something that has a LiDAR sensor where its brain should be, but I default to treating it like a person. “Hello, sir, it’s nice to meet you,” I say, grabbing its gloved, dexterous hand and shaking it. I think about this