VA Tests CLEAR Identity Verification at Six Medical Centers – MyChesCo

VA Tests CLEAR Identity Verification at Six Medical Centers  MyChesCo

WASHINGTON, D.C. — The Department of Veterans Affairs has deployed CLEAR identity verification technology at six medical centers to accelerate online account registration, testing a system designed to reduce barriers … WASHINGTON, D.C. — The Department of Veterans Affairs has deployed CLEAR identity verification technology at six medical centers to accelerate online account registration, testing a system designed to reduce barriers to accessing healthcare, disability benefits, and other federal services. The pilot program allows veterans to establish VA.gov accounts in minutes using biometric verification kiosks operated with assistance from VA personnel. The department will evaluate the results before deciding whether to expand the system to additional facilities. The technology is available at VA medical centers in Atlanta; Brooklyn, New York; Orlando, Florida; Palo Alto, California; San Juan, Puerto Rico; and Washington, D.C.

VA partnered with CLEAR, a technology and security company whose identity verification systems are used at airports and other secure facilities. The initiative targets veterans who encounter difficulties registering for online services because of mobility limitations, unreliable internet connections, or other obstacles to completing the process independently. Participants must bring a valid, unexpired government-issued photo identification document, such as a driver’s license, state identification card, or passport, along with a telephone number and personal email address. VA personnel assist with entering registration information, while the CLEAR kiosk captures