Apple says it’s ‘hard to predict’ when iPhone Duo constraints will improve

Apple says iPhone Duo production is ramping up, but it still can't say when supply will catch up with demand as shipping delays stretch into next year. Apple Chief Operating Officer Sabih Khan acknowledged the shipping delays plaguing the new iPhone Duo during the company’s fiscal fourth-quarter earnings call on Monday, but offered little clarity on when customers can expect relief. The delays were just one point of concern during an earnings call filled with questions about the rising costs of memory chips, driven by soaring demand from the AI industry. “iPhone Duo is constrained as of today. The ramp is going well, and we’re working hard to get this revolutionary new product into the hands of our customers as quickly as possible.

But at this time, it’s really hard to predict when supply and demand will be in balance,” Khan said. Customers who didn’t wait in line at an Apple Store or immediately jump on preorders are now seeing ship times stretch into next year. Meanwhile, Verizon has been apologizing to its customers for the delays by offering gift cards. In an October report from Financial Times, Apple described demand for the Duo as “nothing short of extraordinary,” after the device sold out on the company’s website within hours of going on sale, pushing delivery dates into next year.