Corridor raises $25M seed to build a health benefits brokerage for SMBs

Corridor focuses on SMBs, which it says traditional brokerages often overlook because small accounts generate lower commissions than larger accounts. It’s been a while since Jackson Wagner left his job as a product lead at Scale AI in July 2022. Now, he’s building in a new space altogether: The new effort is an AI health benefits brokerage called Corridor that focuses on small businesses, which it says traditional brokerages often overlook because small accounts generate lower commissions even though they take the same amount of time as larger accounts. Corridor is betting an AI solution may help on that front. On its platform, customers work with human advisors while AI agents do administrative tasks in the background.

The company says its agents can handle tedious office work like checking whether a doctor is in a customer’s insurance network, scheduling care, or providing a doctor updated health insurance information. “We are every single employee and management’s concierge for all things healthcare,” Nikhil Aggarwal, the company’s CEO, told TechCrunch. On Monday, Corridor said it had raised a $25 million seed round led by Bain Capital Ventures. Corridor came about after Wagner was in a running accident, and the poor handling of his care led him down a path of “significant, consistent, chronic pain.” “I developed a long list of complications that needed